Digital Organisation Optimisation
We help organisations transform their digital effectiveness through establishing experience-led, fast-flow technology operating models
The next generation of digital operating models
Today’s digital world is fundamentally and radically different, even to that five years ago. To succeed, organisations are under enormous pressure to think and act differently at all levels.
What is needed is a new operating paradigm, where traditional ‘givens’ of structures and practices are integrated as a whole across business and technology, and continuously re-invented to improve effectiveness and drive better outcomes for customers.
We work with our clients to design modern operating models, where hierarchies, processes and working practices become secondary to the work to be done - a continuous and ongoing re-organisation and refactoring of fluid structures to maximise value, based on principles of user-centricity, lean thinking, Team Topologies and fast flow.
The way to get there isn’t via big ivory-tower change initiatives with 5-year payback cycles. Transformation is a continuous, ongoing, directional, enterprise-wide process of re-invention, underpinned by clear, strategic vision and a culture that embraces change.
Fortunately, a wealth of authentic cultural, technical, and operational practices are available, and we can help you shape and deliver what works best for your organisation
World-class technology organisations look and feel different
Experience-led
Customer and employee experience, is at the heart of every value stream and outcome.
Outcome Driven
All value streams are understood and mapped with clear metrics that ensure success.
Evidence-based
Data, empirical, experimental, and qualitative is central to all decision making.
Experimental Culture
Teams feel psychologically safe to experiment and create innovative solutions.